Haynes Transit Centre Ford Care Code Keeping you safe

Ford Care Code

We want to keep our customers safe.

That is why we are following the Ford Care Code across all of our departments.

  • We are adhering to the 2m Social Distancing guidelines across our departments.
  • Many areas are fitted with protective screens and our staff have Personal Protective Equipment to help keep you safe.
  • We follow an extensive checklist to ensure your serviced vehicle is sanitised. Our departments and our dealership vehicles are also being regularly sanitised.
  • We offer contactless payment.
  • We are offering a range of virtual services including online demonstrations and no-touch demonstrations in our dealerships.
  • We are offering unaccompanied test drives in our sanitised vehicles.
  • Our servicing can be booked online, and we offer a range of options for customers including Mobile servicing, collection and delivery and courtesy vehicles.

In line with the Government’s latest decision, it is now mandatory for customers and visitors to be wearing a face-covering while visiting our service department, showrooms and parts shop.

Certain exceptions to this include:

  • Children under the age of 11;
  • If you have a physical or mental illness or impairment or disability that means you cannot put on, wear or remove a face covering;
  • If putting on, wearing or removing a face covering would cause you severe distress;
  • If you are providing assistance to someone who relies on lip-reading;
  • If you need to remove it to avoid harm or injury or the risk of harm or injury to yourself or others;
  • If you are required to eat, drink, or take medication;
  • If you are asked to remove your face covering by a police officer.

Our staff will ask you to wear a face-covering upon entry to our premises. We understand that there are exceptions and ask if you could politely mention to our staff if you are a member of the excluded list.

Please fill in the form to contact the Haynes Ford Transit Centre team who would be happy to assist you further with any of your requirements.

Alternatively, if you would prefer to call, our telephone number is 01622 625555.

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